Home:
Frequently asked questions:
FAQ
FAQ
| Can I modify a ring that is on your web site? |
| | Some modification are possible to make. Please contact us for more information. |
| Can you send my parcel to an adress different from my home adress? |
| | Yes, you simply have to contact your credit card supplier and add your alternative shipping adress to your file. Everytime you make a purchase, Duvar.ca will verify that the shipping adress correspond with the adress recorded with your credit card supplier. |
| Do you charge Sales Tax on your products? |
| | Duvar.ca charges the taxes in regard of the province where your product will be ship. An order shipped to Ontario will be free of TVQ. An order placed in the province of Québec will be charge with the TPS and TVQ. |
| Do you sell Swiss Army watches? |
| | Yes, we are official dealer of Swiss Army watches. Please contact us or visit http://www.swissarmy.com for more information. Purchases are available at our store located in Magog.
|
| Do you sell TENO |
| | Yes, we are official dealer of TENO. Please contact us or visit http://www.teno.de for more information. Purchases are available at our store located in Magog.
|
| Do you sell TISSOT watches? |
| | Yes, we are official dealer of TISSOT watches. Please contact us or visit http://www.tissot.ch for more information. Purchases are available at our store located in Magog. |
| Do you ship your products outside Canada? |
| | No for the moment all our products have to be sent to Canada. |
| I cannot access the option "design your own ring, design your own bracelet or diamond stud" |
| | These three options are not available for the moment |
| I cannot see the prices on any of the watches |
| | Because we are official agent of Montblanc, Raymond Weil, Michel Herbelin and Valima, we cannot divulge our prices on the internet. Please contact us to know the price and delivery time for the requested model. |
| What if I need the ring resized? |
| | If your ring does not fit, we will resize it free of charge within 30 days of its original shipment. Resizing will take approximately 10-14 business days. |
| What is this page? |
| | It's the "frequently asked questions" page (FAQ).
This is where we answer are most asked questions. |
| Why should I buy on the Internet? |
| | Shopping at duvar.ca saves you time and money. In minutes, you can look at a selection of fine jewellery, ask questions and complete your purchase without leaving the computer. |
|